What Can Be Done About Scooter Vandalism?
Widespread vandalism of shared
micromobility vehicles may be the most significant barrier preventing operators from attaining profitable unit economics in the dockless bike- and scooter-share space. As such, shared micromobility operators
must find ways to prevent and – when that fails – prosecute vandalism of shared vehicle
fleets to attain profitability before funding runs dry.
Available evidence suggests that
the average lifespan of a shared micromobility vehicle may be shockingly short.
Base10, a Silicon-Valley-based venture capital fund, recently
estimated that the average shared scooter product currently enjoys a “useful
life” equaling approximately 100 days. Other estimates are less favorable,
still: Quartz, for instance, estimated
that the average lifespan of a Bird scooter during Louisville, Kentucky’s
shared micromobility pilot was 28.8 days/92 trips. Quartz also
found that only 7 of 129 Bird scooters deployed in the pilot lasted more
than 60 days.
Some operators are reacting by
deploying more durable vehicle products designed explicitly for shared use. Bird,
for instance, initially
deployed rebranded scooter devices meant for single-owner/personal use, and
only
months later redeployed durable scooters intended for shared use. In an
industry-first, Lime recently
announced its development of a drunk driving detection feature, intended –
one can assume – to prevent wear and tear on users as well as vehicle fleets. Other
operators are investing in security features, like locks and cameras, meant
to deter vandals.
One related and relatively
unsettled legal question involves whether cities and/or operators actually have
the authority to penalize scooter vandals, and how such crimes can be
prosecuted. While guest speakers who visited
our class earlier in the quarter to discuss how the City of Santa Monica has regulated
shared micromobility operations suggested that cities have limited or no
authority to prosecute individuals for scooter vandalism, a quick review of the
vandalism laws in the California Penal Code suggest that this assessment may be
incorrect. Per California Penal Code section 594: “Every person who maliciously
[defaces, damages, and/or destroys] any real or personal property not his or
her own, in cases other than those specified by state law, is guilty of
vandalism.” Moreover, a later sub-section of this provision prescribes
relatively steep penalties for vandalism that causes more than $400 worth of
damage to private or public property: “If the amount of defacement, damage, or
destruction is four hundred dollars ($400) or more, vandalism is punishable by
imprisonment […], or by a fine of not more than ten thousand dollars[.]” (In
late 2018, The Information (paywall) reported
that Bird was spending $551 to purchase each scooter.)
Critically, to prosecute the
crime of scooter vandalism, operators need to capture and submit evidence of
the culprit committing the act (or hope a police officer witnesses the act in
progress). As such, the addition of
cameras to shared bike and scooter products may offer a way forward. By outfitting
shared vehicles with cameras, operators and cities may be able to better
enforce vandalism laws, as well as verify that shared vehicles are being operated
and parked safely. Increasing the overall durability of shared vehicle
products (including by outfitting them with locks for when they are not in use)
may also help to deter vandalism and increase vehicle lifespan.

This is a difficult issue to enforce, I imagine, because cities may not always have a direct incentive to protect the scooter fleet: generally I feel it's up to permitted providers to protect their investments and lobby cities to for better enforcement. This is likely different in procurement models where the city is already subsidizing a micromobility service -- perhaps this is one area where dock-based models can inform the dockless ones.
ReplyDeleteYes, making the devices city property and requiring the operator to indemnify the city is a way to raise the stakes of vandalism
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